As the use of artificial intelligence rapidly advances, mental health professionals and lawmakers are working to put up guardrails around what AI can do for/offer to users, ensuring that those in need of therapeutic support receive human-first care.
While there are some concerning trends with AI use, there also are tools that can help clinical social workers—like documentation programs and virtual assistants that can increase efficiency. But social workers are urged to use these tools with caution, paying attention to patient confidentiality in particular.